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Last Updated: July 24, 2026

Terms & Conditions

1. Acceptance of Terms

By accessing or using the TRG Client Portal (“Portal”), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Portal.

2. Description of Service

The Portal provides clients with access to document management, payment information, account status, and messaging related to their retention services.

3. User Responsibilities

You are responsible for maintaining the confidentiality of your authentication credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when using the Portal.

4. Document Uploads

You are responsible for ensuring that any documents you upload are accurate, lawful, and do not infringe on the rights of any third party. TRG reserves the right to reject documents that do not meet validation requirements.

5. Communications

By providing your contact information, you consent to receive transactional communications from TRG related to your account, including SMS messages for verification, notifications, and status updates. Standard message and data rates may apply.

6. Intellectual Property

All content, trademarks, and materials available through the Portal are the property of TRG or its licensors and are protected by applicable intellectual property laws.

7. Limitation of Liability

The Portal is provided “as is” without warranties of any kind. TRG shall not be liable for any damages arising from the use or inability to use the Portal.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Portal after changes constitutes acceptance of the updated terms.

9. Contact

help@retentiongroup.org