Last Updated: July 24, 2026

Privacy Policy

TRG Client Portal (“Portal”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

• Name
• Email address
• Phone number
• Authentication information
• Documents uploaded through the Portal
• Account activity related to the Portal

How We Use Your Information

We use your information to:

• Authenticate your account.
• Provide access to the client portal.
• Deliver transactional notifications related to your account.
• Process uploaded documents.
• Improve the reliability and security of the Portal.

SMS Communications

If you provide your phone number, we may send transactional SMS messages including:

• Account notifications
• Document status updates
• New message notifications

No Marketing Messages

We do not use SMS for advertising or promotional purposes.

Information Sharing

We do not sell or rent your personal information. Information is shared only with service providers necessary to operate the Portal, including authentication, messaging, payment processing, cloud hosting, and AI document validation.

Contact

help@retentiongroup.org